配送ポリシー

1. Order Processing:

• Customized video orders are processed promptly within few hours to a maximum of 2 business days after receiving full payment.

2. Delivery Method:

• Customized videos will be delivered to the email address provided during checkout. Please ensure the accuracy of the email address to avoid delivery delays.

3. Delivery Timeframe:

• You can expect to receive your personalized video within few hours to a maximum of 2 business days after the order is processed.

4. Order Tracking:

• For digital products, a confirmation email will be sent with details on how to access or download your personalized video. No physical tracking is applicable.

5. Customer Responsibilities:

• Ensure the correctness of the email address provided during checkout. Contact us immediately if you do not receive your video within the specified timeframe.

6. Technical Support:

• For any technical issues or concerns regarding video delivery, please contact our customer support at AfriCelebrate@gmail.com.

7. Order Changes and Cancellations:

• Once the order is placed, changes or cancellations may not be possible due to the immediate processing of digital products.

8. Refund Policy:

• Refunds for digital products may be considered on a case-by-case basis. Please refer to our Refund Policy for more details. If you have any further questions or concerns regarding our digital delivery policy, please contact us at AfriCelebrate@gmail.com.

This modified policy reflects the quick delivery of digital products via email. Customize it based on your specific details and ensure it aligns with your business practices.